Frequently Asked Questions

At Healthy Fitness Groove, we accept most major insurance plans including Blue Cross Blue Shield of Nebraska, UnitedHealthcare, Aetna, Cigna, and Medicare. We recommend contacting our office to verify your specific coverage before your appointment. For patients without insurance, we offer affordable self-pay options and payment plans to ensure everyone has access to quality healthcare.

While some insurance plans require referrals for specialist care, Healthy Fitness Groove offers direct access to many of our specialists. We recommend checking with your insurance provider first to understand your plan's requirements. Our care coordinators can help you navigate the referral process and ensure you see the right specialist for your needs without unnecessary delays.

For routine checkups and non-urgent matters, we recommend scheduling 2-4 weeks in advance to ensure availability with your preferred provider. However, we understand that healthcare needs can arise unexpectedly, so we reserve same-day and next-day appointments for urgent concerns. For new patients, we suggest booking your initial consultation 3-4 weeks ahead, though we often have earlier availability depending on the specialty.

For your first appointment at Healthy Fitness Groove, please bring a valid photo ID, your insurance card, a list of current medications including dosages, and any relevant medical records or test results from previous providers. If you're taking any supplements or over-the-counter medications regularly, include those as well. You may also want to prepare a list of questions or concerns to discuss with your healthcare provider to make the most of your visit.

Yes, Healthy Fitness Groove offers telehealth appointments for many of our services, including follow-up visits, medication management, and certain types of consultations. Our secure telehealth platform allows you to connect with your healthcare provider from the comfort of your home. Telehealth appointments are covered by most insurance plans, and our staff can help you determine if your specific healthcare needs can be addressed virtually or if an in-person visit is necessary.

Healthy Fitness Groove provides patients with secure online access to their medical records through our patient portal. After your first visit, you'll receive instructions on how to create an account. Through the portal, you can view test results, medications, immunization records, and visit summaries. If you need a copy of your records for another provider, you can request them through the portal or by contacting our medical records department. We typically fulfill record requests within 3-5 business days.

At Healthy Fitness Groove, we emphasize preventive care as the foundation of good health. Our recommendations vary based on age, gender, and individual risk factors, but generally include annual physical exams, regular blood pressure and cholesterol screenings, age-appropriate cancer screenings (such as mammograms, colonoscopies, and Pap tests), immunizations, and bone density scans for older adults. We also provide personalized counseling on nutrition, exercise, stress management, and other lifestyle factors that impact your health.

Healthy Fitness Groove accepts various payment methods to make healthcare accessible. We accept cash, checks, and major credit cards including Visa, MasterCard, and Discover. For patients without insurance or with high deductibles, we offer flexible payment plans that can be customized to your budget. We also provide a sliding fee scale based on income and family size for those who qualify. Our billing specialists are available to help you understand your costs and explore payment options before your visit.